The recession will affect soccer tournaments

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Make no mistake about it; the current recession will hurt some soccer tournaments. Attendance will be down as teams will travel to fewer and fewer tournaments. And some tournaments, especially the ones that attract teams from more affluent areas where wealth is based on stocks and high home value may feel especially high pressure to limit soccer tournament travel.

The only bright light in this whole financial mess is the low cost of gasoline. Or, is it?

While teams may be cutting the number of tournaments in their schedule, it really only matters if they cut yours. If you have worked to create a must-attend tournament event, most likely you will survive the cut.

Here are some must-attend qualities:

1. You have consistently worked to make the teams feel at home while they are guests at your event.
Have you worked to make sure their questions were answered quickly via email? If they have had hotel problems, did you help to resolve them? When there were disputes about scoring, rules, etc, did you work with each party to resolve for a win-win-win? Are your volunteers cheerful and helpful? At the end of the tournament, did the most loosingest team remark in some fashion, “We lost every game, but had a blast! We’ll be back next year!”

2. Your organization is solid.
You have control of your data and everyone knows what is going on, from the host coach at a league game to the advertising coordinator to the person in charge of registering the teams. Your web site is up-to-date at all times, even to the minute during the tournament weekend. Your front page has news, maybe even hourly during the competition.

3. You have solid sponsors
This may seem like a little thing, but adidas doesn’t just sponsor anyone. And, once you get their sponsorship, you don’t get to keep it forever without working hard at it, especially in this economy. Parents and coaches are fairly savvy about what it takes to convince a corporation to spend sponsorship dollars at a youth soccer event that only takes place for 2-3 days in a limited geographic area. A display of some well-heeled sponsors get you respect.

4. Games are played on time and are well-controlled
Don’t underestimate the power of keeping a tight control of the games on the field. Many teams have been to a lot of tournaments where nobody seems to be in charge, games are played when referees stroll onto the field and all sorts of loosey-goosey standards. Don’t be one of those events! Expect everyone to show up on time, schedule enough referees to over-cover the games and make sure the volunteer field marshals know the times, locations and duties. And, if you can’t find volunteers, pay your field marshals. They are that important, for safe play and for your brand protection.

5. Advertise and market, market, market
A lot of soccer tournaments are going to be scared of this economy and pull back their advertising. DON’T LET YOUR TOURNAMENT BE ONE OF THEM! NOW is the time to go out and become visible. Now is the time to grab market share. Now is the time to be bold. Make sure your TICO Score is up-to-date, your tournament is listed correctly at your state association and your other media like podcasts and bulletin board advertising is intact. And, get some postcards/business cards for all your coaches to hand out (ask for Don Denny.)

6. Web site
I saved this for last, but it really is the most important of all. Make sure your web site is up-to-date, and uses the latest technology to bring your guest teams real-time information including scores and standings. We recommend any and all tournaments on this list. Your web site is your front door so it should be easy to find out information. (Who, What, Where, When, How Much does this cost) The application form should be readily accessible and work without any fancy log-ins, pre registration, etc. All TourneyCentral soccer tournaments have these capabilities built in from the ground up.

Our advice: Firstly, if you don’t already have a TourneyCentral web site, get one. Secondly, if you do, make sure it is turned on and ready for 2009. Thirdly, be visible everywhere. If you can, go to the NSCAA in St. Louis. Make sure your TICO Score is current. Advertise and get cards to hand out. But mostly, believe in your event and make sure your club/host coaches, teams, parents and players are your greatest champions and they know and love your tournament as much as you do.

2009 could be make or break for a lot of events. Make sure yours is on the “make” list.

Meet us in St. Louis for the NSCAA.
We’re in booth 1735 and we won’t even try to sell you anything, so you can stay and chat as long as you want. Really. And, if you want to make a podcast promoting your soccer tournament, Back of the Net will help you with that. You don’t even need to be a TourneyCentral tournament.

Playing on the big soccer field now!

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Hey guys, we just made it into Alltop.com! This is a huge deal.

This means that all your soccer tournament news will reach a wider audience than ever before as will the blog entries we write regularly. As TourneyCentral.com continues to reshape the soccer tournament market as the premium event management software, your tournament will also get a lift because you are part of the TourneyCentral family.

So, take being including in the Alltop.com blog magazine rack as a compliment and confirmation that we each kick as… umm, grass 🙂

What is Alltop? The easiest way to describe it is to let you watch the video below. Enjoy.

Are you up or down in your applications?

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Are you up or down in application for your soccer tournament? How do you know? Are you comparing from last year? Why?

Here is an interesting and perhaps more reasonable way of looking at your numbers. Look up the birth statistics for the areas that you draw from. If you have a TourneyCentral Web site, log into your admin area and click on the Tournament PulsePoint™ tab to see where your teams are coming from.

Birth rates in Ohio

Birth rates in Ohio

Graph the birth rates by age. That is your potential market. If you see one year dramatically low, why spend more money trying to attract that age group? You may already have a large percentage of the available pool.

Just another way of looking at your marketing dollars.

Consistent design matters

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Every so often, a tournament looking to join the TourneyCentral family calls up and says something along the lines of:

We’re a very different tournament and we wany you to design a totally different web site for us. We want to look and act different than everyone else in your calendar.

When pressed, they admit that:

  • They have soccer teams apply
  • They accept soccer teams to play
  • They schedule two soccer teams against each other to play in a match to see who is the winner
  • They keep score to see who advances to take a trophy
  • They accept advertising and sponsorship
  • They are basically running a soccer tournament where they need to get large numbers of players, parents, coaches and fans to a field at a particular date and time.

So, I ask, what sort of “different” did you need? Well, we just want a different LOOK, we want menu choices to be different, we want to do our own thing.

But the irony of the matter is your guest teams don’t want you to do your own thing. They want to know how to read about your soccer tournament, they want to know how to apply easily, they want to know where the schedule is posted, they want to know how to find the scores. In short, they want to know, not guess.

Recently, I ran across this blog post that explains the whole point rather nicely. In short, a hotel decided that they wanted to be different and were going to design their hotel room card keys with the branding DOWN and the swipe strip UP. Anyone who has ever stayed in a hotel knows that the strip goes down, you look for the little arrow and insert the card with the arrow pointing toward the door. Because this has been standardized, if it doesn’t work that way, you would think it is broken, just like the author did. Valuable time and hotel resources were wasted on a customer who didn’t “understand” the hotel difference. I suspect that there was more than one confused customer on every night the hotel entertained guests.

Our Advice: Different is good, but focus different on where it makes the most sense for a soccer tournament; on your competition, your game format, the helpfulness of your staff, a high level of guest service, great pairings, etc. Different with your web site only adds to confusion and increases your tournament costs and, in some instances, drives a team away. If you hide the front door, how do you expect a team to enter?

A system like TourneyCentral has been “battle-tested” and gives teams a level of comfort that they are entering a well-managed soccer tournament. When they see that top graphic, top menu, side bar and look and feel of a “TourneyCentral” site, they know immediately they are in good hands. (a word of caution, we have developed such a solid brand over the past ten years that many events are copying our look and feel… look for the Powered By TourneyCentral.com seal at the bottom)

We continue to change and add new features to make your event stand out, but we do it in subtle ways to keep that high level of comfort and trust your guest teams have with your event.

Be different, but not weird. Different is good; weird just costs your soccer tournament time, money and teams.

Soccer tournament stickiness

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In the Internet world, we have a term called stickiness which means: Something about the Web site compels the reader to stay longer, read more pages, bookmark you, etc. The test of stickiness of a soccer tournament is: do they come back, do they bookmark, do they remember you.

Today, an email came across my desk sent from a coach who played in the 2007 Ohio Cup in July. It read:

Just wanted to let you know that I am down to my last game of regular season. We are currently 8-3-4. Two of our losses went to the same team in some very close games. I just wanted to thank you for your inspiration at the beginning of my season. It has been a wonderful year and I just felt the need to say thank you!!!

Wow! Whatever the Ohio Cup did for that coach we all should aspire to. To be remembered as the tournament that sparked a great season is a goal that we should all look to achieve. To have a coach drop an email three months later is perhaps the ultimate testament to the achievement of that goal.

Our Advice: Be memorable! Whatever your goals are; to be the first of the season, to be the largest, to attract the most State Cup winners, to be.. whatever, first and foremost in that list of goals should to be memorable.