All posts by Gerard McLean

TourneyCentral announces major updates in 2011

TourneyCentral, the only fully integrated online solution for youth soccer tournaments, announced today it has included several new features in the 2011 release of the popular soccer tournament software. The features will provide additional capability via sophisticated integration with new media, including social media. Soccer players, coaches and fans will be now be able to combine their tournament experiences with their personal Twitter, Facebook and YouTube accounts. TourneyCentral is the only event-focused youth soccer tournament software that provides a complete end-to-end integration solution.

“Our customers continue to ask for leading edge features as the soccer tournament market develops and grows and we continue to respond,” says Gerard McLean, President of TourneyCentral. “At the same time, our competitors have become more aggressive in their attempts to mislead the market regarding our capabilities and strengths. As the established leader in soccer tournament software, it’s time to make another giant step ahead of the market by providing these unique and unparalleled new features.”

In addition to participants, TourneyCentral has also integrated its online DEALS section with advertisers’ social media spaces like Twitter, Facebook and YouTube. Fans can now connect with advertisers in multiple ways, providing a stronger and more robust experience for important sponsors of the software.

“All our advertising for our tournament has moved online,” claims Dan Monahan, tournament director for the Mead Cup. “The tools that TourneyCentral provides for us in their online DEALS area are far more comprehensive than anything we can print in a program. We can sell more quickly, distribute to a wider audience and drive significantly more traffic to our advertisers.”

“We’ve listened carefully to what the core soccer market wants, and this newest release is our response,” says McLean. “We’re making the tournament experience even memorable for our participants by integrating today’s vibrant new media environment even more tightly with TourneyCentral.”

The only solution of its kind that does not rely on external partners to provide functionality, TourneyCentral offers a stable, secure environment for advertisers as well as fans, coaches and players.

ABOUT TOURNEYCENTRAL
TourneyCentral is the only fully integrated, event-focused online solution for youth soccer tournaments. Since 1999, TourneyCentral has been producing web sites that provide youth soccer tournaments with end-to-end integrated experience management for guest teams, from marketing through scoring. In addition, advertising tools provide tournaments with an increased opportunity for advertising and sponsorship revenue as a result of significantly increased traffic to the web site. TourneyCentral will be attending the NSCAA Conference in Baltimore in January 2011. For more information, visit www.tourneycentral.com.

TourneyCentral.com is owned by Rivershark Inc., based in Ohio. Companion and marketing partner properties consist of The Soccer Tournament Review, a blog and iTunes podcast for tournament directors, MyTournamentSpace, a photo-sharing site linked directly into the tournament game schedule and www.ticoscore.com, a single-source database and ranking system for soccer tournaments.

TourneyCentral will be attending the NSCAA Conference in Baltimore in January 2010.

Contact for more information
Gerard McLean
gmclean [at] rivershark.com
937-836-6255

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What GotSoccer GotWrong about TourneyCentral

Recently, GotSoccer sent out a press release outlining the difference between their tournament management software and TourneyCentral. We, of course, were immediately flattered; not because we particularly care about what GotSoccer thinks of our product but because that told us that their customers and prospects were asking them about TourneyCentral. And they had to defend their product against ours.

That makes us happy.

But GotSoccer did get a few things wrong about TourneyCentral. After all, accuracy at a soccer tournament is very important, even more so when you trust software to drive your event. Accuracy makes sure the right teams (including referees) show up on time and at the correct fields and the right teams advance. Accuracy is critical to most soccer teams, coaches, parents and players when it comes to standings and who gets the trophy. If you are going to start comparing yourself to the big dogs in the yard, it’s important to get the big things right.

Here are just a few things GotSoccer GotWrong about TourneyCentral:
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Increasing a sponsor’s footprint at your soccer tournament

This morning I received an email from a tournament director to see if we could make the sponsor logo bigger. I took a look at the listings under the DEALS area and noticed the logo was already at the maximum size and in the top position. But I also noticed the sponsor had no Super Deal, no additional coupon, no links to their Facebook Fan page or posted video. Fortunately, there is still some time to get these things up and running.

For a player, parent or coach visiting the tournament website, there is no reason to click on the logo if there is no additional information. They know all that is going to happen is a visit to the sponsor’s website. But they don’t know why they would go there other than being sold something, so they don’t click.

Sometimes the easiest thing to ask for is to “make the logo bigger” but the more effective strategy is to make the sponsorship footprint bigger. Think what your sponsor means to the player, parent or coach. Ask the sponsor what special information they have for your audience and make that the SuperDeal. Then ask for a flyer or coupon This does not even need to be a discount, just more information targeted to your tournament-goers and their fans. And a video never, ever hurts. It could even be the sponsor welcoming the teams to your tournament.

If you want to go further, you can post a news story on your front page and email it to the teams. If your sponsor relies on foot traffic during the event, you could send text messages from the Team Applications Module to the team contacts, sparingly of course. You could also tweet out offers using your twitter account.

Think about how you can increase your sponsor’s footprint instead of just their logo size. Chances are, if they have success in year one, they’ll keep coming back every year.

Sponsors and advertisers need belly buttons, not eyeballs

I once heard an old newspaper advertising salesman say, “We’re not in the business of selling ad impressions; we’re in the business of selling belly buttons.” What he meant by that was that it didn’t matter how many people saw or read the ads; it only mattered how many physical customers the ad brought to the merchant buying the ads.

Belly buttons = real people, in real life, living, breathing and buying.

In our always online world, we tend to forget that soccer tournament website visitors, unique pages views and hits mean absolutely nothing to sponsors and advertisers unless there is some action that follows. That action is almost always a trip to the store, restaurant or shop, followed by a purchase. Nothing else really matters.

Our Advice: Don’t just take sponsorship/advertising orders and artwork for your soccer tournament. Help the advertiser collect belly buttons as well. In the TourneyCentral advertising module, there are opportunities to “sell” the goods and services of your sponsors and advertisers through uploaded brochures and coupons, expanded deal copy and video. In addition, any listing can be linked to a Twitter or Facebook account to further push the belly buttons to the advertiser.

When you hook up your soccer tournament twitter account to your website in the Web Site Maint. Module, any news that you post on your front page will automatically be sent to anyone following you. You can also plug the goods and services of your DEALS sponsors and advertisers with every email you send out to your teams.

While you may not want to overdo the selling to the teams, going the extra mile and letting sponsors and advertisers know you are doing it will help sell more ads in the future.

So quit selling ads and eyeballs and start selling belly buttons. It makes the game a lot more profitable and a whole lot sexier.

What would Armando do?

Armando Galarraga

Armando Galarraga

Ask any parent, coach or league organizer about why youth soccer is good for the kids and the community and they will invariably cite that it builds character, a strong sense of personal responsibility, leadership and teamwork. Then go to a game and what you most likely will see is a pack of babies, arguing over a referee’s call. And that’s just from the parent’s touchline.

Before you start hating on me, I’ve been there as well. I’d like to think that most of the time I exhibited behavior I would like my two kids to display. But I can remember some times where I displayed less than perfect sportsmanship. Whatever you think going forward, let’s at least be honest with ourselves.

When the kids are young, it is easy to say things like, “The score doesn’t matter” and “It’s not whether you win or lose, but how you played the game.” And as they get older, this gets lost somewhere along the line and the only things that really matters are who won and who scored. If a team lost, it wasn’t that they were outplayed, but that the referee blew the call.

And sometimes it happens. It probably happens a lot, but the human element is all part of the game. Soccer, baseball, football, etc are all human sports participated in by human beings for human beings. When they step on the field, each player, referee, umpire accepts that each may make a mistake. If we require perfect, we would all be playing video games instead where the referees/umpires have pixel-perfect vision.

Some fans say, “It’s just a game” whereas others will say “It’s a business” as if being a business somehow makes the element of human error inexcusable. They argue on that we need instant replay to overrule the referee/umpire to set the record straight and tell what really happened. The player was robbed and that isn’t fair, they argue.

Life isn’t fair. Sometimes people make mistakes. Sometimes, those mistakes cost people money or recognition. But isn’t teaching kids how to deal with frustration with grace and dignity part of why we all promote sport?

Instant reply can tell whether someone called the play correctly, but it can’t see right or wrong. It can’t judge sportsmanship or grace under pressure. It can’t recall an infantile temper-tantrum over a play that was called incorrectly. It can’t establish character and human dignity. It can only prove somebody right and someone else wrong.

Instead of lamenting the lack of instant reply in soccer, Armando Galarraga gave every coach and every parent a greater tool than the high-speed camera ever could to judge whether a play was good or bad. Quite simply ask, “what would Armando do?”

And then do that.